Return Process

In case You’re Order Is Suitable For A Return Based On The Conditions Above, You Can Raise A Request Within Thirty (30) Days From The Date Of Delivery. For Details On How To Contact Us For A Return, Please Visit Here. If it’s not too much trouble, Note That All Returns Are Reviewed For Eligibility. All Refunds Are Subject To The Verification And Review By Our Returns Team.

Refunds For Lab Services

On the off chance that You’ve Placed An Order For Our Lab/Diagnostic Services, You May Cancel It Anytime Two Hours Before Your Scheduled Sample Collection. In the event that Payments Are Directly Made To The Service Providers For Diagnostic Purposes, Any Claims That Arise Must Be Made To The Chosen Service Provider, As Indimedo And Its Representatives Are Only Facilitators. In the event that You’ve Made A Payment To Indimedo.Com, Refund Will Be Processed For Requests Raised With Three (3) Days Of Order Request Placed.

Returns And Refunds For Third Party Affiliate Orders

Return And Refund Requests For Orders Placed By Our Third-Party Affiliates Will Be Addressed By The Respective Affiliate. If it’s not too much trouble, Contact Them For Any Claim That May Arise. Indimedo Will Not Be Liable For Refunds For The Payments Initiated Through Third Party Affiliates.

Refunds Timeline

Discounts For All Eligible Returns Are Issued Through The Payment Method Used At The Time Of Purchase, Except For Cash On Delivery.

The Time Frame For Different Payment Modes Is Given Below:

Mode Of Payment	Mode Of Refund	Time Frame
Credit Cards/Debit Cards	Credit Cards/Debit Cards	4-12 Business Days*
Net Banking	Net Banking Account (Credited To Bank Account)	4-12 Business Days*

 

Note: Refund Timelines Depend On Bank Turnaround Times And RBI Guidelines. This May Change From Time To Time. Business Days Shall Mean The Working Days On Which Indimedo Corporate Office Operates.

For Cash On Delivery Orders

For Orders Placed Using Cash On Delivery As The Payment Method, Refunds Can Be Processed To Your Bank Account Via National Electronic Funds Transfer (NEFT). You Will Need To Update Following Information To Enable Us To Process A Refund To Your Account.

1. The Bank Account Number

2. IFSC Code

3. Account Holder’s Name

4. Bank Branch

5. Bank Name

Important

Discounts Cannot Be Processed To Third-Party Accounts. The Name On Your Indimedo Account Should Match With The Name Of The Bank Account Holder. On the off chance that You Have Paid The Bills Using A Third Party Account, Refunds Will Be Made To The Same Account. NEFT Refunds Will Typically Be Initiated In Three Business Days From Our End And Will Be Credited To Your Account In Another Two To Three Business Days. Indimedo Will Not Be Liable For Any Delay Caused In Refunds Due To Delay By Third Party Affiliates (Including Banks), In Providing Information By The Customer, Technical Issues And Other Reasons Beyond Its Control.

General

1. Assembling Warranty (Where Applicable For Devices/Instruments) – If The Returns Of The Products Are Arising From A Warranty Provided By Manufacturer, Please Direct Your Returns To The Manufacturer. Indimedo Takes No Responsibility For The Warranties Provided By The Manufacturer And Such Products Does Not Fall Within The Ambit Of The Return Policy.

2. Obligation – Maximum Liability For Any Willful Delay Caused By Indimedo, Shall Be Limited To The Actual Sale Consideration Received By Indimedo Or The Amount Refundable To Customer, Whichever May Be Lesser.

Ownership Of Materials And License Terms

This Website Or Mobile Application, The Materials And Software On It, Or Provided To You Through It Are Protected By Copyright, Trade Mark And Other Intellectual Property Rights And Laws Throughout The World And Are Owned By, Or Are Licensed To Indimedo And/Or Third Parties. You Are Permitted To Display The Materials On This Mobile Application On A Computer Screen/Mobile Screen And, Save For Restricted Access Documents, To Download And Print A Hard Copy For Your Personal Use Or For Obtaining Products Or Services From Us Provided You Do Not Alter Or Remove Any Of The Content Or Any Part Of The Website/Mobile Application Without Our Express Permission To Do So And That You Do Not Change Or Delete Any Copyright, Trade Mark Or Other Proprietary Notices.